Heather Hoarder is one of the most infamous members of your Information Chaos Team. Every file is "hers" and they are too valuable to share with anyone else in the office.
The correct management of your documents is very important, and there are document management solutions in Ontario that can help provide you with what you need. Don't assume you can tackle the task all by yourself, because it can take time and effort to manage all your documents effectively. As your business grows, it will only get more difficult and confusing to keep track of everything, whether it's online or offline. While most people have gone to strictly online document management, that still doesn't ensure that they'll have an easy time of things.