Improving the Customer Service Experience With Records Management

Posted by Scott Kimura on Jun 26, 2015 9:35:00 AM

The most valuable asset that your company owns is its brand, because this determines whether or not people will believe in your organization's capabilities and product value to buy what you are selling – regardless of how good your products and services are. A key factor in developing your brand is your customers' personal experience with your company. There are many ways to improve the customer service experience (personnel training, faster service, etc.). However, one way to improve customer service that you may not have considered is with better records management.

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Topics: document management company, customer service, customer service experience

Document Management Company, MES Hybrid Document Systems Inc., Announces April 18th Webinar “Making the Most of Searching Capabilities”

Posted by admin on Apr 15, 2012 9:06:30 PM

Document management company, MES Hybrid Document Systems, Inc., announces it will conduct a webinar titled “Making the Most of Searching Capabilities” on Wednesday, April 18, 2012, from 3:00 p.m. to 3:45 p.m. (EST).

The upcoming webinar represents the 19th in MES Hybrid’s popular and educational webinar series. The event will focus on the best method for finding documents once they are scanned and indexed. Specifically, MES Hybrid will discuss the wide range of search functions available in ECM and document management systems that exist beyond the few users usually perform.

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Topics: document management company, mes hybrid document management syste, Document Management and ECM

5 Ways To Improve Office Productivity In 2012

Posted by Kevin D'Arcy on Jan 9, 2012 6:20:40 AM

It’s a new year with new objectives and goals. If you’re like most organizations you’re probably looking for ways to improve productivity and office efficiency; if so, you’ve come to the right place. Today’s blog post outlines 10 ways you can improve productivity through better document handling and management:

Stop Photocopying: With personal and network document scanners becoming more affordable, your staff can instantly scan and distribute information electronically without ever leaving their desks.

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Topics: MES Hybrid Document Systems, Records Management, document scanning, Document management company in Ontario, Document scanners in Ontario, document management company, Scanners, Document management software in Ontario, document management solutions, Document Management and ECM

Tension from Retention

Posted by Robert Adshead on Dec 19, 2011 4:24:01 AM

Archiving a business’s documents through document scanning is the most effective way to ensure that your company’s records are secured for the foreseeable future. By archiving all business content, you confirm that all corporate compliance and government regulatory requirements are being met. This helps to eliminate liability issues while improving business processes. But document scanning is only one part of the solution; to effectively archive your documents you need a document management software solution like FileDirector. Some of the most unique and helpful benefits of a document management software solution are;

Retention Periods - Files are deleted once they have reached the mandated time period. This ensures that retention periods are met and a shared network does not become overwhelmed with outdated information.

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Topics: MES Hybrid Document Systems, Document management in Ontario, Records Management, document management software, document scanning, Document Management Toronto, Document management company in Ontario, document management company, Document management software in Ontario, document management solutions, Document Retention, Document Management and ECM

MES Hybrid Provides Girl Guides with Document Management

Posted by Kevin D'Arcy on Feb 2, 2011 11:05:08 AM

Document management company, MES Hybrid Document Systems, Inc has been successfully supplying and supporting document scanning solutions in public and private organizations across Canada since 1971. MES provides ECM (Enterprise Content Management) and ERM (Enterprise Records Management) solutions to organizations looking to achieve the regulatory, productivity and sustainability benefits associated with such systems. One such organization, Girl Guides Ontario Council, has recently successfully implemented MES’s document management solutions.

The Girl Guides began in 1908 when Boy Scout found Lord Baden-Powell, asked his sister, Agnes, to create a similar program for girls. The Girls Guide Ontario Council archives a great number of documents pertaining to the history of Guiding in Canada. A great deal of this information was becoming dated and the paperwork was hard to retrieve and easily became damaged. MES, which was already providing microfilming services, is now returning document in an electronic format, which allows the organization to perform simple searches and retrieve information quickly and efficiently.

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Topics: MES Hybrid Document Systems, document management services, document management company, document management solutions, Document Management and ECM

Information About Document Scanning Products, Part 2

Posted by Kevin D'Arcy on Dec 22, 2010 3:10:09 PM

In part 1 of this blog post we discussed popular document scanning products offered by document management companies. In part 2 of this blog we will continue to discuss these popular document scanning products.

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Topics: MES Hybrid Document Systems, document scanning products, document scanning, document management company, document scanning services

Information About Document Scanning Products Part, 1

Posted by Kevin D'Arcy on Dec 20, 2010 3:07:50 PM

Are you considering acquiring document scanning products from a document management company? Are you looking for information about these document scanning products? Then this blog post is for you. This blog post will discuss the document scanning products offered by a document management company as well as provide information about how these document scanning products can benefit you or your business.

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Topics: MES Hybrid Document Systems, document scanning products, document scanning, document management company, document scanning services, Document Management and ECM

Archive Writing Services of a Document Management Company

Posted by Kevin D'Arcy on Nov 29, 2010 1:07:44 PM

The archive writing services of a reputable document management company allow you to archive your digital images onto microfilm, match long-term document retention periods, improve legal admissibility standards and retain your information in a format that transcends time.

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Topics: Archive Writing, MES Hybrid Document Systems, document management company, archive writing services, Document Management and ECM

Document Management Company: Electronic Content Management

Posted by Kevin D'Arcy on Nov 16, 2010 5:46:42 AM

The electronic content management services of a document management company allow you to:

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Topics: MES Hybrid Document Systems, document scanning, document management company, document management solutions, Document Management and ECM

Document Scanning Services of a Document Management Company

Posted by Kevin D'Arcy on Nov 14, 2010 10:43:20 PM

The document scanning services of a document management company allow you to:

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Topics: MES Hybrid Document Systems, document scanning, document management company, document scanning services, Document Management and ECM

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