This blog post is the fourth of a 4-part series that will describe how to speed up your workflow.
Accounts Payable. Typically, the Accounts Payable department represents high volume workflows. In these processes, you want to capture documents without manual entry into a system and match them to existing data.
For example, you can scan an invoice from a vendor, have it integrated within your accounting or ERP software, and matched to a purchase order. If no purchase order exists, you can automate the approval process by forwarding the invoice electronically to the appropriate decision-makers.
By automating this workflow, Accounts Payable departments speed up approvals, eliminate bottlenecks, improve audit efficiencies, avoid penalties for late payments, take advantage of early payment discounts and improve vendor relationships.
Accounts Receivable. Document management software in Ontario allows Accounts Receivable departments to better handle cash flows and improves dept-to-income ratios. Your company’s very survival depends on getting paid quickly from your customers. Automating this process gives your business the best chance of improving the bottom line.
In addition, document management software automatically matches customer payments to invoices and streamlines the resolution process associated with disputes. You improve your customer relationships with faster response times.
Customer Service. An advanced document management solution will seamlessly integrate with your CRM application. Since you can store and access documents with a click of a mouse, you can respond to customers quickly and accurately. Customer service representatives often resolve issues on the first call.
Nobody wants to hear “Let me get back to you on that.” Without customers, a business doesn’t exist. Keeping customers happy, therefore, is an ongoing effort that needs to permeate any organization.
Human Resources. Managing personnel issues involves numerous processes, including complex hiring and benefits workflows. Document management software in Ontario lets HR staff organize resumes for recruiting, improve accuracy and handling of payroll processes and comply with government regulations.
Often all of these departments require extra administrative staff to handle routine tasks associated with each process. Manually handling this work increases the time, cost and likelihood of mistakes. Once a company analyzes the benefits versus the costs associated with document management software in Ontario, they conclude a transition makes good business sense.
For more information about Ontario document management, continue to visit our blog or contact MES Hybrid Document Systems.